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SAP C_C4HFSM_91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. You are a service planner in SAP Field Service management. How Can you find a suitable technician in the planning board? Choose the correct answer.

A) Use a checklist
B) Use a business rule
C) Use a workflow
D) Use a filter

2. On what object do you do the mobile checkout process? Choose the correct answer.

A) on an activity of type assignment
B) an a service call
C) on an activity of type meeting

3. You need to auto-assign checklists on a service job depending on the type of equipment. How is it possible? Choose the correct answer.

A) Its not possible
B) It is possible by adding a business rule in the admin app
C) It's only possible with a paid feature request at SAP

4. As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.

A) Missing skills
B) Availability status
C) Booked assignments
D) Work time pattern

5. Which answers are correct in regards to work shifts? Choose Three correct answers.

A) Work shifts are visible in the workforce management planning board
B) I can define a work shift pattern for a group of people
C) Only internal employees can have work shifts
D) Work shifts are defined at the company level and apply to all technicians Atfi CI.
E) Each technician can have only one work me pattern

Solutions: