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Avaya 6402 Exam Syllabus Topics:

Avaya IP Office Implementation Sample Questions:

1. A customer requires the ability to dial *99 to retrieve messages from the Sales hunt group mailbox for 300. Which Short Code parameter options will satisfy the customer's requirement?

A) *99 ?Sales Voicemail Collect
B) *90 #300 Voicemail RingBack
C) *99 ?300 Voicemail On
D) *90 ?Sales VoicemailOff

2. A customer wants to allow employees to divert external calls from their extension to their mobile telephones. With reference to the exhibit, which option should be disabled to satisfy the customer's requirement?

A) Visually Differentiate External Call
B) Auto Hold
C) Inhibit Off-Switch Forward/Transfer
D) Drop External Only Impromptu Conference.

3. Which tool can be used to convert .wav files to the formats used by Embedded Voicemail?

A) LVM Greeting Utility
B) Save Files asfeature within Manager
C) HTMLconverter
D) Advanced File Upgrade

4. Which two protocols are used to transfer upgrade files to Avaya telephones? (Choose two.)

A) SMTP
B) NTP
C) HTTP
D) TFTP

5. The licensing model of IP Office offers four different edition licenses. Which sequence shows the correct dependency of the licenses?

A) Basic Edition > Preferred Edition > Advanced Edition > Essential Edition
B) Essential Edition > Basic Edition > Preferred edition > Advanced Edition
C) Basic Edition > Essential Edition > Advanced Edition > Preferred Edition
D) BasicEdition > Essential Edition > Preferred Edition > Advanced Edition
E) Advanced Edition > Basic Edition > Essential Edition >Preferred Edition

Solutions: