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Avaya APDS Avaya Breeze Online Test Sample Questions:

1. Which statement correctly describes the Avaya Aura Web Gateway?

A) The Avaya Aura Web Gateway acts as a gateway to Avaya Aura for clients and applications utilizing Android signaling
B) The Avaya Aura Web Gateway acts as a gateway to Avaya Aura for clients and applications utilizing WebRTC signaling and media
C) The Avaya Aura Web Gateway acts as a gateway to Avaya Aura for clients and applications utilizing Windows signaling
D) The Avaya Aura Web Gateway acts as a gateway to Avaya Aura for clients and applications utilizing iOS signaling

2. Which two are features of the Avaya Engagement Assistant Snap-in? (choose two.)

A) Call Redirection
B) Conference assistant
C) Real time matching of agent skills
D) Call Control
E) Seamless Transfer

3. How many Call Park Extensions does the Avaya Breeze TM Call Park and Page Snap-in Support?

A) Up to 1000
B) Up to 200
C) Up to 1500
D) Up to 500

4. Which Snap-in stores a customer's journey history allowing the customer to make subsequent calls without having to repeat any of the history?

A) Work Assignment Snap-in
B) Smart Caller ID Snap-in
C) Context Store Snap-in
D) Engagement Assistant Snap-in

5. Which Avaya Breeze TM Snap-in provides Click-to-Call capabilities from a web page?

A) Work Assignment Snap-in
B) Smart Caller ID Inbound Snap-in
C) WebRTC Snap-in
D) Real Time Speech Snap-in

Solutions: