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Appian Certified Analyst Sample Questions:

1. During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?

A) Add the new issue to the current sprint scope
B) Add the new issue in the next sprint
C) Modify the sprint plan to swap a completed story with the new issue
D) Evaluate the severity of the issue and re-prioritize the sprint if needed

2. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

A) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
B) Review the emails and attachments using trained artificial intelligence to extract order data information
C) Provide a task after the order email was received asking the team to check the order status and select the next step option
D) Prompt the order management team members with a task to create an order in the CRM platform

3. Review the following project phase definition:
"A standardized agreement between Development Team and the Product Owner on what criteria a user story must meet in order for the team to consider it complete." Which option does this definition apply to?

A) Definition of Ready (DoR)
B) Acceptance Criteria
C) Definition of Done (DoD)
D) Value Statement

4. During the development phase, a feature was identified that was not initially part of the project scope but is now considered crucial.
What should the Appian Analyst do?

A) Escalate the feature request to the Product Owner for re-prioritization
B) Reject the feature as it was not part of the original scope
C) Wait until the next project phase to include the feature
D) Immediately add the feature to the current sprint

5. In Appian, what is the purpose of a process model?

A) To define the look and feel of the user interface
B) To manage user permissions within the application
C) To automate business workflows by defining sequences of tasks
D) To create a database schema

Solutions: