Exam Name: Salesforce Certified B2B Solution Architect
Certification Provider: Salesforce
Corresponding Certification: Architect Exams
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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Data Governance and Integration | 26% | - Define data flows and system relationships - Design data migration and synchronization strategies - Establish data governance and quality frameworks - Select integration methods and patterns - Manage master data and cross-system consistency |
| Discovery and Customer Success | 25% | - Align solutions with business outcomes - Plan incremental delivery steps - Define future-state architecture and roadmap - Document business needs, vision, and success criteria |
| Operationalize the Solution | 8% | - Plan ongoing management and support - Enable teams for solution operation - Plan for evolution and scaling - Define monitoring and maintenance processes |
| Delivery | 12% | - Manage stakeholder expectations and acceptance - Align delivery with business objectives - Plan solution delivery and implementation lifecycle - Optimize resources and delivery methodologies |
| Design | 29% | - Select appropriate Salesforce multi-cloud solutions - Evaluate design trade-offs and risks - Design scalable, secure, and compliant architectures - Map sharing, visibility, and security models - Address functional and non-functional requirements |
Salesforce Certified B2B Solution Architect Sample Questions:
Universal Containers (UC) currently has Sales Cloud, Revenue Cloud, and Marketing Cloud Account Engagement within its existing Salesforce environment and is utilizing a standard Lead to Cash solution across those clouds. UC is 2 years into its Salesforce implementation, andthe CIO is getting concerned with the sheer amount of data affecting its environment's data limits.
IT is doing upkeep on older records that may no longer be relevant. They have decided to start looking at data archival strategies and what to archive correctly. Given that this solution involves Leads from Marketing Cloud Account Engagement, Opportunities from Sales Cloud, and Quotes from Revenue Cloud, they are concerned about archiving related data on active sales pipelines. They also want to keep a historical snapshot of all of their Quotes, Opportunities, and Leads for future pipeline performance purposes and are open to options.
Choose 2 answers
- A. Recommend AppExchange solutions that provide capabilities around data archiving to the CIO.
- B. Segment the data in terms of data needed for daily operations, data that is used occasionally at demand, anddata that is used purely for historical purposes.
- C. Propose Skinny Tables to the CIO before doing anything else.
- D. Understand the organization's regulatory requirements around right to retain or delete data.
Correct Answer: B,D 🗳️
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Universal Containers (UC) currently has Sales Cloud for its direct Sales team and is about to implement Revenue Cloud for them as well. UC is also bringing in Experience Cloud for its indirect Sales team which will integrate with Sales Cloud and Revenue Cloud. The CIO would like to make surethey are working from a single operating model when it comes to defining their cross-departmental process and data utilization. The CIO wants to make sure there is no duplication of any data or processes that will require data hygiene constantly because ofduplicative efforts.
What are the two initial questions a Solution Architect should ask the business in order to select the right operating model for business process standardization?
Choose 2 answers
- A. Is the data shared between the direct Sales team and indirect Sales team?
- B. Are the processes the same for the direct Sales team and indirect Sales team?
- C. Can the direct Sales team use the standardfunctionality?
- D. How critical are the business processes?
Correct Answer: A,B 🗳️
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Universal Containers is in the process of implementing CPQ and Billing whileintegrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project.
Which area should a Solution Architect look to receive feedback on at the earliest?
- A. Modifications required to ERP for integration purposes
- B. Product and Pricing structure setup in CPQ
- C. Invoice capabilities in ERP to accommodate billing
- D. Pricing sync between CPQ and ERP
Correct Answer: B 🗳️
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Universal Containers (UC) recently completed its migration to Lightning Experience, with sales users automatically moving to Lightning. This initiative was a massive undertaking by UC, as it had a tremendous amount of legacy functionality migrated over to Lightning from Classic. The CIO would like to make sure that UC is able to track adoption of the migrated functionality over from Classic to Lightning and what specifically was migrated.
Which two proposals should a Solution Architect recommend?
Choose 2 answers
- A. Provide the CIO a list of the User Stories around the new functionality and the Gap Analysis done between Classic and Lightning.
- B. Align with the CIO around the fact that while the functionality has been migrated, the data created between Classic and Lightning will remain exactly the same.
- C. Provide the CIO the ability to roll back all changes once they feel Lightning is not adequate for their needs.
- D. Track Adoption Rateswithin the Lightning Usage, and monitor a change in metrics within existing reports and dashboards.
Correct Answer: A,D 🗳️
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Universal Containers (UC) is currently utilizingSalesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will oftenask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?
- A. Generate a new permission set that grants access to the Order object andassign it to the field service users.
- B. Generate a new profile that grants access to the Order object and assign it to the field service users.
- C. Provide the field service team witha Sales Cloud license to view Order data.
- D. Provide the field service team with CPQ licenses to view Order data.
Correct Answer: A 🗳️
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