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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which button would you click to mute yourself when on a call?

A) Vertical bars
B) Dialpad
C) Drop-down arrow
D) Microphone
E) Phone with down arrow

2. Which protocol is used for transporting Digitized Audio?

A) RTP
B) UDP
C) SIP
D) TCP

3. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) TLS
B) UDP
C) The default protocol
D) SIP
E) TCP

4. What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

A) Rename the user account.
B) Reset the user's password.
C) Set the user to Inactive for 30 days, then delete the user account.
D) Create a role for former users and add the user to that role.

5. How many types of groups are there by default?

A) 3
B) 5
C) 4
D) 2

Solutions: