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IIBA Certificate in Product Ownership Analysis (IIBA-CPOA) Sample Questions:

1. What is an output of good financial viability analysis?

A) Calculation of the final cost of releasing a feature
B) Estimation of the financials that will create customer value
C) Identification of which proposed new features are feasible to implement
D) Estimation of financial impact of the product on the market

2. Which technique is used to analyze customers' perspective on the product experience across all touchpoints?

A) Focus groups
B) Personas
C) Interviews
D) Customer journey maps

3. What type of connection is required to create a support system and a culture of teamwork across the organization?

A) Influential
B) Personal
C) Emotional
D) Social

4. What steps are used in kano analysis to help prioritize customers' needs?

A) Select target features, develop customer questions, survey customers, and analyze results
B) Choose data sets, develop report procedures, acquire customers, and report results
C) Determine usage areas track customer operations, test customers, and test results
D) Identify training topics, record customer uptake, train customers, and review results

5. A critical role of a product ownership analysis (POA) practitioner is to ensure that the product:

A) delivers the right value through each iteration.
B) is built as fast as possible.
C) is free of any bugs.
D) produces as much value as possible during the first release.

Solutions: