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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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Skills measured

  • Manage contacts and groups (10-15%)
  • Manage schedules (35-40%)
  • Manage messages (35-40%)
  • Manage the Outlook environment for productivity (20-25%)

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Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 2
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 3
  • Set calendar item importance, forward calendar items, configure reminders
  • display multiple calendars
Topic 4
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 5
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 6
  • save message attachments; preview attachments; save messages in alternate formats
Topic 7
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 8
  • export messages to a data file
  • Format text, insert hyperlinks
  • apply themes and styles
Topic 9
  • Create a message; add or remove message attachments
  • add tracking and voting options
Topic 10
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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