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Nokia SDM Certification - CARE Sample Questions:

1. Which of the following statements is true to be SOX Compliant in SDM-EX4-Care Contract Management?

A) NSN must have a Contract defined in CDB and a Customer Purchase Order.
B) NSN must have a written, signed Contract and a Customer Purchase Order.
C) NSN must have a letter of intent from the Customer's Legal Department.
D) NSN must have a Customer Purchase Order for the actual Care we are delivering.

2. How does an NSN-PRS report show that SAP / accounting system and NELLE are set-up consistently?

A) The totals coming from NELLE and SAP / accounting system match.
B) Forecasted and actual cost and sales are on the same GICs.
C) The half-year total remains stable.
D) It compares the GIC structure with the Service Order structure.

3. Which of the following tasks belongs to the Care Program Manager at Care Contract renegotiations?

A) Ensure the Care Contract re-negotiations are initiated in a timely fashion.
B) Negotiate the prices with the customer.
C) Write the Care Contract document.
D) Agree the prices internally.

4. Who provides engineering resources to Care?

A) Project Manager.
B) Care Head.
C) Stream Managers.
D) Care Program Manager.

5. What is the basic cost management requirement for a CAPM?

A) Not to exceed the cost base-line.
B) Not to take any risks.
C) Know where to find the best resources.
D) Know the approval processes.

Solutions: