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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. A sales person has a territory Quota for the year 2012. He wants to set the highest quota target in the month of June. What action must be performed to reflect this in this quota?

A) Edit the quota amount for lime in the edit quota sales summary.
B) Add a new revenue line item.
C) Edit the rule in the predefined territory quota formula.
D) Add a new rule in the territory quota formula.
E) Change the seasonality factor in the seasonality factor group.

2. While configuring the Assignment Manager, you activate and create assignment mappings involving Geography ID, Industry and Customer Size. After an Internal review, your company decides to no longer base decisions on industry. Your supervisor asks a coworker to remove any industry considerations from the Fusion Assignment Manager. Your coworker does this by navigating to Industry and selecting the Inactive check box, but forgets to modify the existing mappings that already use Industry.
Select the expected system behavior based on this scenario.

A) The existing assignment mapping that uses Industry would continue to function, but the concept of Industry would be automatically removed. The rule would continue on all other criteria.
B) Any time the existing mapping is used. Fusion will automatically create a resolution request.
C) The existing assignment mapping that uses Industry would continue to function; however no new assignment mapping could use Industry.
D) Any assignment mapping that uses Industry would be automatically deleted.
E) This can't be done; assignment objects can't be set to inactive if there is a mapping defined using the object

3. A company is implementing the Oracle Fusion territory Management application. Identify three duty roles related to territory management, which have to be assigned to administrators and users to access the application.

A) Territory Management Enterprise duty role
B) Territory Management User duty role
C) Territory Management Setup duty role
D) Territory Management Administration duty role
E) Territory Management Enterprise Administration duty role

4. After successfully performing a test import of customer data, you realize that you have forgotten a key field. Which two steps can be performed to edit the import mapping information?

A) Navigate the manage Import Activities dashboard and drill down the hyperlink in the status column. Download the attachment in the mapping column. Edit the attachment by using a text editor. Upload the new mapping.
B) Navigate to the manager import Activities dashboard and drill down on the hyperlink in import mapping column. Add the new field.
C) Navigate to the task: Manage File Import Mappings. Search for the correct mapping and add the new field.
D) Navigate to the task: Edit customer Mappings. Search for the correct mapping and add the now Field.
E) Navigate to the Manage Import Activities dashboard and drill down on the hyperlink in the import activity's Name column. Add the new field.

5. You are the administrator in charge of Oracle Fusion CRM configuration. When your company decides to expand their market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing.
Identify the two tasks that must be performed when you create the role.

A) Assign the role directly to the resource.
B) Assign the new user to the partner resource role type.
C) Assign the role to the employee's team.
D) Set the manager flag to true.
E) Set the member flag to true.

Solutions: