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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org. Which two prerequisites should be considered prior to installing Case Management? (Choose 2)

A) Enable My Domain
B) Ensure Volunteers for Salesforce is properly configured
C) Ensure appropriate licenses are provisioned
D) Install NPSP

2. A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A) Create a Gift Soft Credit for the team organizer and attribute the Gift Transaction to Donor.
B) Create an Opportunity Contact Role for the donor and create a Gift Tribute for the team organizer.
C) Enter the donor donation total in the Donor Cover Amount on the Gift Transaction and create a Gift Transaction Designation for the event.

3. A nonprofit, who does a lot of mail appeals to donors, asks their consultant for the best solution to keep their constituents' addresses formatted properly to ensure the mail reaches them. What should the consultant recommend?

A) Customer Data Platform
B) Sender Authentication Package
C) NPSP Address Management
D) Insights Platform Data Integrity

4. A nonprofit organization uses Nonprofit Cloud. The organization is shifting from a traditional community- based social services organization that delivers benefits to the community to an organization that focuses on delivering financial capital to other organizations operating in the community. Which Nonprofit Cloud license is needed to manage and track applications for funding?

A) Outcome Management
B) Grantmaking
C) Program Management

5. The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?

A) Accounts with Contact Roles and Household
B) Contacts with Relationships
C) Opportunities with Contact Roles
D) Opportunities with Partial Soft Credits and Contacts

Solutions: