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Avaya APDS Avaya Breeze Online Test Sample Questions:

1. In the era of digital transformation, which two statements correctly describe how Avaya Breeze TM provides customers' high-touch, personal business interactions? (Choose two)

A) Supports context aware, historical experience
B) Supports deployment of legacy Avaya deskphones
C) Supports a multi-channel development environment
D) Enables deployment of Avaya Aura" System Manager
E) Supports deployments of H.323 deskphones

2. Which Avaya Breeze TM Client Software Development Kit (SDK) package provides all the elements to create a multi-channel (voice, video, chat, SMS and email) agent and supervisor experience?

A) Meeting Management Services
B) Customer Interaction Services
C) Sharing Services
D) Communication Services

3. For Avaya Breeze TM solutions, which statement correctly describes including Automatic Speech Recognition (ASR) and Text to Speech (TTS) capabilities in Snap-ins?

A) A separate Nuance license is required on the Avaya Aura Media Server on a port basis
B) ASR and TTS are not supported on Avaya Breeze TM
C) A separate Nuance license is required on the Avaya Aura Media Server on a per server basis
D) Nuance licenses are included in Avaya Breeze TM entitlement licensing

4. Which Avaya Breeze TM Snap-in provides Click-to-Call capabilities from a web page?

A) Work Assignment Snap-in
B) Smart Caller ID Inbound Snap-in
C) WebRTC Snap-in
D) Real Time Speech Snap-in

Solutions: