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HP HP2-H65 Exam Syllabus Topics:

HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which statement is true about the current market trends?

A) Onsite workplaces are becoming obsolete.
B) Professional and personal lives are becoming more separate.
C) IT wants greater flexibility to purchase the latest technologies.
D) The workforce has increasing expectations for productivity.

2. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Sales Central
B) HP Support Center
C) HP Cross Sell Solution
D) HP Cirrus

3. What protects the customer against manufacturing defects, but has limited support coverage, service level, and duration, and the customer has no option for the repair SLA and method?

A) Offsite Repair
B) HP Services offerings within the Deploy stage
C) HP base warranty
D) Defective Media Retention

4. Which statement is true about HP Care Pack Central? (Select two.)

A) It helps you quickly identify eligible Care Packs for an HP hardware product.
B) It enables you to view recommended Care Packs and supporting information.
C) It tracks where customers are in the hardware lifecycle so HP is aware of appropriate sales opportunities.
D) It helps customers find discounts on hardware they plan to purchase.

Solutions: