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IBM C2010-591 Exam Syllabus Topics:

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which solution enables the deployment of highly virtualized environments for self-service cloud computing?

A) IBM Tivoli Service Automation Manager
B) IBM Tivoli Provisioning Manager
C) IBM Tivoli Endpoint Manager
D) IBM SmartCloud Control Desk

2. Which solution can help reduce cost and minimize service disruptions through automated service request handling efficient change management, and optimized asset lifecycle management across IT and enterprise domains?

A) An automated, self-service catalog for requesting end-to-end service provisioning.
B) A comprehensive IT asset and service management solution.
C) An integrated accounting and procurement solution.
D) A proactive service level agreement modeling and enforcement solution.

3. Which Key Performance Indicator (KPI) determines the effectiveness of the Service Level Management Process?

A) A KPI that measures IT department satisfaction.
B) A KPI that shows the total cost for open incidents and problems.
C) A KPI that shows the open service requests in a period of time.
D) A KPI that measures IT customer satisfaction.

4. A customer is planning to implement an IBM SmartCloud Control Desk solution. When should it be recommended to use IBM provided pre-installed VM images?

A) When there will be no more then 50 concurrent users, and the customer wants to reuse an existing database environment.
B) When there will be no more then 50 concurrent users, and time to value is critical for the project.
C) When there will be more then 50 concurrent users, and time to value is critical for the project.
D) When there will be more then 50 concurrent users, and the customer wants to have multiple JVMs.

5. A customer is planning to implement a discovery engine using IBM Tivoli Application Dependency Discovery Manager (TADDM). There are several DMZs containing Windows servers to be scanned. Which configuration matches the customer's requirements?

A) An anchor server in each DMZ
B) An anchor server and gateway server in each DMZ
C) A separate TADDM server for each DMZ
D) A separate TADDM server for each DMZ with one central database

Solutions: