Excellent TVB-201 Updated 2022 Dumps With 100% Exam Passing Guarantee
Best way to practice test for Salesforce TVB-201
Salesforce TVB-201 Exam Syllabus Topics:
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NEW QUESTION 21
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that
generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its
budget for the year.
Which AppExchange item should help the administrator to meet the request?
- A. Lightning Community
- B. Lightning Data
- C. Bolt Solutions
- D. Flow Solutions
Answer: D
NEW QUESTION 22
Cloud Kicks has the organization-wide defaults for Opportunity set to Private.
Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals?
Choose 2 answers
- A. Role hierarchy
- B. Profiles
- C. Sharing rules
- D. Sharing set
Answer: A,C
NEW QUESTION 23
The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their website. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?
- A. Create one auto-response rule. Configure three rule entry criteria and set a filter for case priority.
- B. Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select the appropriate email template for each rule entry.
- C. Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.
- D. Select the appropriate email template for each rule entry.
- E. Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
Answer: A
NEW QUESTION 24
Ursa Major Solar recently enabled the multiple currencies feature. As a result, which currency will be used as the foundation for all currency conversion rates?
- A. Active currency
- B. Record currency
- C. Corporate currency
- D. Personal currency
Answer: C
NEW QUESTION 25
Dream house realty needs to use consistent picklist values in the category field on accounts
and cases, with values respective to record types.
Choose 2 options
- A. Dependent picklist
- B. Global picklist
- C. Custom picklist
- D. Multi-select picklist
Answer: B,C
NEW QUESTION 26
An administrator creates a custom text area field on the Account object and adds it to the service team's page layout. The service team manager loves the addition of this field and wants it to appear in the highlights panel so that the service reps can quickly find it when on the Account page
How should the administrator accomplish this?
- A. Create a new page layout and a new section titled highlights panel.
- B. Make the field required and move it to the top of the page.
- C. Mark this item for later review.
- D. In the Account object manager, create a custom compact layout.
- E. From the page layout editor, drag the field to the highlights panel.
Answer: D
NEW QUESTION 27
Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and
another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and
support users and the partner account layout to the partner management team.
What should the administrator configure to meet this requirement?
- A. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
- B. Add members of the partner management team to the default Account team for the customer accounts.
- C. Create one record type for customer accounts and one record type for partner accounts.
- D. Grant create, read, edit, and delete access to customer accounts on the partner team profile.
Answer: C
NEW QUESTION 28
Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing settings?
- A. Create a dashboard with the running user set as someone who can see all opportunities.
- B. Update the dashboard folder settings to manager for the sales reps role.
- C. Build individual dashboards for profiles that need to see the enterprise results.
- D. Add a filter to the dashboard to filter the opportunities by owner role.
Answer: C
NEW QUESTION 29
DreamHouse Realty regularly processes customer requests for warranty work and would like to
offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers
- A. Case Escalation
- B. Email-to-Case
- C. Web-to-Case
- D. Case Queues
Answer: B,C
NEW QUESTION 30
Cloud Kicks (CK) Is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?
- A. Use a process to update the account when It is edited.
- B. Set up a scheduled process in Process Builder.
- C. Create a workflow rule with an outbound message.
- D. Configure a scheduled flow m Flow Builder.
Answer: C
NEW QUESTION 31
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants
an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the
company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?
- A. Update the dashboard to folder settings to manager for the sales reps role.
- B. Create a dashboard with the running User set as someone who can see all Opportunities
- C. Build individual dashboards for profiles that need to see the enterprise results.
- D. Add a filter to the dashboard to filter the opportunities by owner role.
Answer: C
NEW QUESTION 32
An administrator gets a rush request from Human Resources to remove a user's access to Saiesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfill the request?
- A. Delete the user and leave all records where they are referenced in the Direct Manager field without changes.
- B. Freeze the user to prevent them from logging m while removing them from being referenced in the Direct Manager field.
- C. Deactivate the user and delete any records where they are referenced in the Direct Manager field.
- D. Change the user's profile to read-only while removing them from being referenced in the Direct Manager field.
Answer: B
NEW QUESTION 33
Users in separate departments are able to see and edit different fields on Opportunities. The Sales team can edit all fields on the Opportunity while the Support team has read-only access to these fields.
Where is field -level Security controlled for users on these teams?
- A. Public Groups
- B. Sharing Rules
- C. Profile
- D. Role
Answer: C
NEW QUESTION 34
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.
The VP of Sales requested that this information be accessible on the opportunity and available for
reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers
- A. Customize Opportunity Contact Role.
- B. Customize Campaign Member Role.
- C. Add the Campaign Member related list to the Opportunity page layout.
- D. Customize Campaign Role.
- E. Add the Opportunity Contact Role related list to the Opportunity page layout.
Answer: A,E
NEW QUESTION 35
DreamHouse Realty regularly processes customer requests for warranty work arri would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers
- A. Case Escalation
- B. Email-to-Case
- C. Web-to-Case
- D. Case Queues
Answer: B,C
NEW QUESTION 36
Northern Trail Outfitters has requested that when the Referral Date field is updated on the
custom object Referral Source, the parent object Referral also needs to be updated.
Which automation solution should an administrator use to meet this request?
- A. Lightning Web Component
- B. Approval Process
- C. Workflow Field Update
- D. Process Builder
Answer: D
NEW QUESTION 37
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Mass modify the Campaign Member Statuses related list
- B. Edit the picklist values for the Campaign Status in Object Manager.
- C. Modify the picklist value on the Campaign Member Statuses related list.
- D. Add the Campaign Member Statuses related list to the Page Layout.
Answer: C,D
NEW QUESTION 38
The administrator at Ursa Major Solar needs to make sure that unassigned cases from VIP customers get transferred to the appropriate service representative within 5 hours. VIP customers have access to support 24 hours a day.
How should this be configured?
- A. Assignment Rules
- B. Business Hours
- C. Escalation Rules
- D. Case Queues
Answer: A
NEW QUESTION 39
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the
Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Map the picklist field on the Lead to the Contact.
- B. Set the picklist field to be required on the Lead Object.
- C. Create a custom picklist field on Contact.
- D. Update the picklist value with a validation rule.
Answer: A,C
NEW QUESTION 40
The sales team at Ursa Major Solar has asked the administrator to automate an outbound
message.
What should the administrator utilize to satisfy the request?
- A. Workflow rule
- B. Process builder
- C. Flow builder
- D. Task assignment
Answer: A
NEW QUESTION 41
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW
Computing.
What should the administrator do to meet the deadline without increasing the budget?
- A. Build the dashboards manually to meet the deadline.
- B. Train someone on the sales and marketing teams to build dashboards.
- C. Check the AppExchange for prebuilt Solution that can be easily customized.
- D. Hire a Consultant to build the custom dashboards.
Answer: C
NEW QUESTION 42
Cloud Kicks want to have consistency when communicating with customers on cases. The company has requested messages to be sent in an
email channel with categories to help search for the proper message.
Which solution should an administrator suggest to meet this requirement?
- A. Prebuilt Quick Texts
- B. Prebuilt Email Templates
- C. Prebuilt Flow Templates
- D. Prebuilt Auto-Responses
Answer: B
NEW QUESTION 43
Cloud Kicks wants users to only be able to choose Opportunity stage closed won If the Lead source has been selected.
How should the administrator accomplish this goal?
- A. Make Lead source a dependent picklist to the Opportunity stage field.
- B. Change the Opportunity stage field to read only on the page layout,
- C. Configure a validation rule requiring Lead source when the stage is set to closed won.
- D. Modify the Opportunity stage a dependent picklist to the Lead source field.
Answer: B
NEW QUESTION 44
An administrator has been asked to change the data type of an auto number to text field.
What should the administrator be aware of before changing the field?
- A. Existing field values will remain unchanged.
- B. Existing field values will be deleted.
- C. Existing auto number field to Text is prevented.
- D. Existing field values will be Converted.
Answer: A
NEW QUESTION 45
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